ADP CRM

Lead Management

The Sale Begins with a Lead

Are you keeping track of your ups — walk-ins, phone queries, and Internet leads? Are you getting information out as quickly as possible? Could you do it quicker? The Lead Management module in CRM improves the way you manage new business opportunities. Lead Management allows your management and sales teams in the showroom and the service department to:

• Assign responsibility
• Track status
• Set reminders
• Follow-up inquiries
• Respond to requests
• Analyze information

Lead Management contains:

• Ergonomic 4-panel layout
• Hands-on task navigation
• Consolidated notes function

Lead Management is tightly integrated with the Customer Management and Business Development modules within CRM to join all profit centers in your dealership.